Privacy Policy

Privacy Policy

Introduction

Welcome to https://tpo-and-epdm-roofing-specialists-georgetown.thesourceforallnews.com (hereafter referred to as “TPO and EPDM Roofing Specialists Georgetown,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, https://tpo-and-epdm-roofing-specialists-georgetown.thesourceforallnews.com, including but not limited to:

  1. Our online applications and services.
  2. Any products or services offered through our platform.
  3. User interactions on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy outlines our practices regarding:

  1. User account creation and management.
  2. Payment processing and financial transactions.
  3. Data collected through user interactions and feedback.
  4. Social media integration and sharing.
  5. Product inquiries, purchases, and related information.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: User names, passwords, email addresses, and contact details.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses (collected through secure third-party payment processors).
  3. Financial Information: Bank account details, transaction histories, and financial records (encrypted and stored in compliance with industry standards).
  4. Purchase Information: Order history, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  6. Location Data: GPS coordinates and location-based services data (with user consent).
  7. Feedback and Reviews: User-submitted comments, ratings, and reviews.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms (when users choose to connect their accounts).
  9. Product Information: Product inquiries, specifications, and preferences.

We gather this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating the website and providing basic functionality.
  2. Preference Cookies: Remember user preferences, language settings, and customization options.
  3. Analytics Cookies: Track website usage, gather analytics data, and improve service quality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The specific retention periods vary based on the type of data and its usage:

  • Financial and transaction data may be retained for tax and accounting purposes, typically up to seven years.
  • Account information is usually kept until the account is inactive for a period of time (as determined by our internal policies).
  • Marketing and analytics data are often anonymized after a certain period and stored for research and improvement purposes only.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for data in transit and at rest to prevent unauthorized access.
  • Secure Third-Party Processors: We engage reputable third-party service providers who adhere to strict data protection standards to process payments, analytics, and other services on our behalf.
  • Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal information from minors without parental consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe and assist you with any data-related inquiries or requests.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request.

Contact Information

For any questions, comments, data-related requests, or complaints, please contact us:

  • Email: contact@tpo-and-epdm-roofing-specialists-georgetown.thesourceforallnews.com
  • Postal Address: [Our Physical Address]

We appreciate your trust in our privacy practices and are committed to protecting your personal data.